Customer Service Adviser

Ecofficiency Ltd are looking to recruit a Customer Service Adviser to join their busy Operations Team, based in Finningley, Doncaster. The role is a good opportunity within a growing department & business that covers a variety of roles and offers the chance of long term progression.

This is a permanent full time role working Monday – Friday 8.00am – 5.00pm – 42.5 hours per week.

Salary: £12.00 per hour (Real Living Wage)

Holiday Entitlement: 28 Holidays a year (including bank holidays) 31 after 3 years service, increasing by 1 per year and caped at 33. Birthday Holiday Given that is not deducted from your allowance.

The role includes;

• Customer Service: Creating Quotation & Taking orders from clients and sites.
• Transport: Creating bookings and liaising with site agents on a daily basis.
• Account Management: Ensuring all data input is correct and all procedures followed start to finish.
• Account Management: Ensuring the best level of service is provided to all clients and expectations are filled.
• Accounts: Assist in query resolution.

Required Skills;

• Excellent phone manner & customer service skills required (experience preferable)
• Highly Driven and self-motivated
• Ability to work good under pressure
• Good organisational skills & Punctual
• Ideal candidate to take pride in work and is thorough at completing tasks
• Good understanding of Microsoft based programme’s and computer literate.
• Ability to work as part of a busy team.

Job Types: Permanent, Full-time

Expected hours: 42.5 per week

Benefits:

• Company events
• Company pension
• Free flu jabs
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• 30 Minute Dinner Break & 2 x 15 Minute Breaks
• Monday to Friday
• Saturday Morning May be required

Work Location: In person

Start Date: As soon as possible

Experience: Customer service: 1 year (preferred)

Ability to Commute: Doncaster (required)

Ability to Relocate: Doncaster: Relocate before starting work (required)

Work Location: Finningley, Doncaster